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Privacy Policy

Waakeb respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or mobile app (collectively, the “Site”), or when you make a purchase from us.

What information do we collect?

We collect the following types of information from you:

  • Personal information: This includes your name, email address, mailing address, phone number, and other information that you voluntarily provide to us when you create an account, make a purchase, or contact customer service.
  • Payment information: This includes your credit card number, expiration date, and billing address.
  • Shipping information: This includes the shipping address and phone number for the recipient of your order.
  • Device information: We collect information about the device you use to access the Site, such as your IP address, device type, and operating system.
  • Usage information: We collect information about how you use the Site, such as the pages you visit, the products you view, and the items you purchase.

How do we use your information?

We use your information to provide you with the following services:

  • To process and fulfill your orders
  • To send you order confirmations and shipping notifications
  • To provide you with customer support
  • To send you marketing and promotional emails, if you have opted in to receive them
  • To improve the Site and our services

How do we share your information?

We may share your information with the following third parties:

  • Payment processors: We share your payment information with payment processors in order to process your payments.
  • Shipping carriers: We share your shipping information with shipping carriers in order to ship your orders.
  • Third-party service providers: We may share your information with third-party service providers who help us provide our services, such as marketing agencies, web analytics providers, and fraud prevention services.

We will not sell or rent your personal information to third parties for their marketing purposes without your consent.

How do we protect your information?

We use a variety of security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Using industry-standard encryption to protect your personal information
  • Implementing firewalls and other security measures to protect our servers from unauthorized access
  • Regularly training our employees on security best practices

Your choices

You have the following choices regarding your personal information:

  • You can choose to opt out of receiving marketing and promotional emails from us by clicking on the unsubscribe link in any email you receive from us.
  • You can request to access, correct, or delete your personal information by contacting us at hello [at] waakeb [dot] com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any changes, we will post the updated Privacy Policy on the Site. We encourage you to review the Privacy Policy regularly to stay informed of how we are using your information.

Contact us

If you have any questions about this Privacy Policy, please contact us at hello [at] waakeb [dot] com.

Permitted uses

You may use the Site to browse and purchase products, to create an account, and to access and manage your account information. You may also use the Site to contact customer service and to participate in marketing and promotional activities.

Prohibited uses

You may not use the Site for any of the following purposes:

  • To violate any law, statute, ordinance, or regulation.
  • To infringe on the intellectual property rights of any third party.
  • To transmit or distribute any harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable material.
  • To interfere with or disrupt the operation of the Site or any other user’s use of the Site.
  • To collect or store personal information about other users of the Site without their consent.

Account termination

We may terminate your account and/or restrict your access to the Site at any time, for any reason, without notice.


We may modify these Terms at any time, without notice. Your continued use of the Site after any modification of these Terms constitutes your acceptance of the modified Terms.

Governing law

These Terms will be governed by and construed in accordance with the laws of Delaware, without regard to its conflict of law provisions.