SOFT LAUNCH! You can now Create An Account and access your store immediately!
Contact our team

Get the support you need.

We aim to get back to any email requests or questions within 24 hours or less.

Get Help – Submit a Ticket

Technical, complex matters

We will reply to your email asap. promise.

Get Help – Live Chat

Urgent help from an agent

From Sunday to Thursday 10am to 5pm.

Talk To Agent

Other matters? Email Us

hello@waakeb.com

Send us your comments & suggestions

Frequently Asked Questions

Quick questions and answers for your guidance.

Can I build a website?
Absolutely. You have entire freedom to create your own custom website with our advanced editor – whether it’s a website, store, for personal use or for your business. You can do it all.
Do you issue refunds?
We don’t issue refunds, but you are free to try our demo account before you pay, or opt for a monthly plan without long-term commitment.
Can I cancel anytime?
Yes, but we’ll be sad to see you go! Once cancelled, you will not be charged for the next billing cycle.
Do I get free support?
Always. We’re here to support and guide you to help you succeed.
Do I get future updates?
Regardless of your plan, you get every single one of them.
Can I upgrade / downgrade my plans?
Of course! You can contact us to request an upgrade or downgrade. Once an upgrade/downgrade is effected, the next billing cycle will be impacted.